Where is my speed camera purchase?

satsatt
satsatt Registered Users Posts: 2
Apprentice Seeker
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TT Go Basic shows no new updates
the email link goes to error page

i am very disappointed

Best Answer

  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    Answer ✓
    Hi
    @satsatt
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,604
    Elite Voyager
    The e-mail link does not allow to download the speed cameras

    At the time of purchase, did you correctly select the GO Basic account?
  • satsatt
    satsatt Registered Users Posts: 2
    Apprentice Seeker
    I think so , because the older account belongs to a device i no longer own. With this WiFi TT, i only see a empty device without name in MDConnect.
  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    Answer ✓
    Hi
    @satsatt
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @satsatt

    Welcome to the community!

    Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK, please ?

    Thanks, Vikram