How do I call customer support UK?

JoeFG
JoeFG Registered Users Posts: 3
New Seeker
edited July 7 in Built in car navigation
The only answer i will accept is an apology and a phone number I can call.

ABYSMAL customer service!

Joe

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,486
    Revered Voyager
    Since covid 19 there is no longer a telephone line.

    To contact Tomtom customer service

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
  • JoeFG
    JoeFG Registered Users Posts: 3
    New Seeker
    Tomtom's automated technical support is not good enough.

    What is the phone number of the UK office? I demand to speak to a human

  • Willy875
    Willy875 Registered Users Posts: 6,486
    Revered Voyager
    I tell you since covid 19 there is no longer a telephone line.

    To talk to a human, you need to contact the Tomtom chat.
  • JoeFG
    JoeFG Registered Users Posts: 3
    New Seeker
    The Tomtom chat did not help me, it kept sending me in circles. It was an automated robot.

    What is the phone number for the UK office. I don't care if its not customer support. I'm either getting answers or a refund.
  • Willy875
    Willy875 Registered Users Posts: 6,486
    Revered Voyager


    You came across the chat bot
    chat is available during normal working hours Monday through Friday;
    when the support box appears, type chat.

    I will tell myself again that there is no telephone line to contact Tomtom.