TomTom Europe Start 20 unable to update for free

Lou9660
Lou9660 Registered Users Posts: 2
New Seeker
I have a TomTom Europe Start 20 (AYxxxxxx57) which states it has free lifetime maps but I am unable to update it without going to purchase costing nearly £50 which is over half the cost of the item!
Can anyone help with this please?
(I can get into My drive Connect and have installed another update with no problems)





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Answers

  • Willy875
    Willy875 Registered Users Posts: 6,507
    Revered Voyager
    Come back later, moderator @VikramK will review your account
  • Lou9660
    Lou9660 Registered Users Posts: 2
    New Seeker
    Thank you
  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Hi @Lou9660

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates in MyDrive Connect.



    Regards, Vikram