Why is my lifetime speed camera updates coming to an end?

Kevin555
Kevin555 Registered Users Posts: 8
Apprentice Traveler
edited June 30 in Devices using Wi-Fi®
I purchased a TT Supreme with lifetime map and speed camera updates. The small print of conditions states "Your TomTom device comes with regular software and fixed speed camera updates and seasonal (4 times per year) updates for maps" I am now receiving emails that say my speed camera updates is about to expire. I note that the device assigned to my account is showing TT Go Essential when it should show TT Go Supreme. Could this be the reason?

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @Kevin555

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,604
    Elite Voyager
    @Kevin555

    Come back later, moderator @VikramK will review your account and assign you the service.
  • Kevin555
    Kevin555 Registered Users Posts: 8
    Apprentice Traveler
    Will do thanks Willy
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @Kevin555

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram
  • Kevin555
    Kevin555 Registered Users Posts: 8
    Apprentice Traveler
    Thanks Vikram, soft reset done. Much appreciated.