Serena's Voice will not remain loaded once device powered down

Jolee
Jolee Registered Users Posts: 2
Apprentice Seeker
in Devices using MyDrive Connect
Seems like this issue has cropped up many time before however there does not appear to be a solution to rectify the problem that I can find in existing posts - TomTom Via 52

Best Answers

  • fergussion
    fergussion Registered Users Posts: 407
    Supreme Pioneer
    Answer ✓
    @Jolee
    Tried factory reset?
  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    edited June 29 Answer ✓
    Hi

    On your TomTom Via 52....
    How much Free Memory is there for working space, 400MB is the bare Minimum
    Tap 4Dot (.... Menu) --> Settings --> System --> About... Free Space

    ATB YFM

Answers

  • fergussion
    fergussion Registered Users Posts: 407
    Supreme Pioneer
    Answer ✓
    @Jolee
    Tried factory reset?
  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    edited June 29 Answer ✓
    Hi

    On your TomTom Via 52....
    How much Free Memory is there for working space, 400MB is the bare Minimum
    Tap 4Dot (.... Menu) --> Settings --> System --> About... Free Space

    ATB YFM
  • Jolee
    Jolee Registered Users Posts: 2
    Apprentice Seeker
    Hi, Thanks for quick reply, free space 5.67 GB internal memory, also done factory reset as suggested. Serena (and Daniel) computer voices visible / working when connected to MyDrive, but again not on satnav once turned off, but computer voices still work when device put in sleep mode and turned back on.

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