Lost access to my account and apparently my lifetime subscription has ended?

GuvnorNutter
GuvnorNutter Registered Users Posts: 2
New Seeker
Hi
I've lost access to my my account which was registered under an email address which no longer exists.
I just discovered after a phone update that the iPhone app now tells me my Unlimited Navigation subscription has ended and it wants me to pay to regain access to something I previously paid for a lifetime subscription to.
Can someone help me out with both of these issues please.
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Comments

  • Willy875
    Willy875 Registered Users Posts: 7,766
    Elite Voyager
    Hi

    This is an old app that is no longer supported by Tomtom. Now you need to buy the new Tomtom GO app from Apple Store.
  • GuvnorNutter
    GuvnorNutter Registered Users Posts: 2
    New Seeker
    So lifetime access to the product isnt my lifetime but any random lifetime of a product they determine and they dont extend it to a 'new' version of the app?
    thats bs