Load GPX routes to the RIDER 450 tomtom

Willem-F
Willem-F Registered Users Posts: 2
New Seeker
edited June 13 in RIDER
my Tomtom Rider450 does not accept gpx routes larger than 500kb . i tried via tomtom drive and via micro sd and via sharing. but in all cases it doesn't work
does anyone know what this could be? it looks like an internal memory problem.





Mod edit: Machine translated [Dutch]

Comments

  • VikramK
    VikramK Administrators Posts: 14,712
    Moderator
    edited June 13
    Hi @Willem-F
    Welcome to the community!
    A GPX file to that size should work. Have you tried to a factory reset on the device?
    If not done, could you try uploading the file after a factory reset.

    Also let me know if the issue occurs with just this one file or is it the same for all of them.

    Should that not work, then please report this to our customer service along with the (GPX) file for further investigation.

    Thanks,
    Vikram.



  • Willem-F
    Willem-F Registered Users Posts: 2
    New Seeker
    edited June 14
    Unfortunately I have also tried the rest and the files are accepted on the 450 of friends on 2 others and no problem at all. No idea what it could be