Road closed

ThereseRI
ThereseRI Registered Users Posts: 13
Master Explorer
Laan van Osseveld a main road in Apeldoorn has been closed for more than a year due to the construction of a railway viaduct
TomTom mydrive on my PC knows it and gives alternative routes.
My Tomtom Premium with traffic information does not and still sends me over that route which is very annoying.
I've already reported this 2 times via map correction and my husband did the same on his TomTom 5100.

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Comments

  • fergussion
    fergussion Registered Users Posts: 504
    Revered Pioneer
    @ThereseRI
    Check route planning settings or reset to factory settings.
  • ThereseRI
    ThereseRI Registered Users Posts: 13
    Master Explorer
    That does not solve it.
    Traffic information works well for my TT except on this route
  • Megalos
    Megalos Posts: 6,096
     Superuser
    This roadblock is not released through the live TomTom Traffic service, but as a map update itself (you can see the 'narrower' lines in the online map). Did you update to the latest map release? What's your map version? If not, that would be an option to try. If yes, then probably it's not yet on the new maps, and will come in one of the next maps.
  • ThereseRI
    ThereseRI Registered Users Posts: 13
    Master Explorer
    "This roadblock is not released through the live TomTom Traffic service, but as a map update itself (you can see the 'narrower' lines in the online map). "

    Too bad that this solution was chosen
    Map version is 1090.11431 This version has not been updated yet