Importing gpx files to MyDrive not working

Lupolux
Lupolux Registered Users Posts: 2
Apprentice Traveler
Hello,
i have a few new gpx files i want to upload into MyDrive to transfer to my TomTomRider. They don't appear in the My routes section afterwards though ?!? I get no error message so don't know what might be wrong or what else to try ?
Help me pls ...
Thanks
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Answers

  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Hi @Lupolux
    Could you report this to our customer service team, also attach the GPX files for the team to test this.

    Regards,
    Vikram.
  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    edited May 27
    Hi
    @Lupolux
    Are you logged in to MyDrive on the device ???
    Check... Tap 4Dot (.... Menu) --> Tomtom Services --> MyDrive....

    Maybe useful....
    See... https://discussions.tomtom.com/en/discussion/comment/1806077/#Comment_1806077
    Option (1)... Method... 'Micro SDHC Card' Transfer....
    Option (2)... Method... 'Easy route upload' Transfer....

    Stay Safe... ATB YFM
  • Lupolux
    Lupolux Registered Users Posts: 2
    Apprentice Traveler
    Hello guys,
    thanks a lot for your suggestions.
    It turns out it was a silly mistake on my part: the files were indeed imported into MyDrive, but with a different name than the file name of the gpx file !
    As I have so many tracks in MyDrive, I didn't see them at first, only stumbled upon them by accident. But they were imported, so everything works as it should !
    Sorry for this !