Cannot install new map because same version already present twice

NLguy Registered Users Posts: 1
Apprentice Seeker
Tried to install latest map (10.90) but something went wrong and now my device (Start50) indicates it has no map at all, but MyDrive Connect says I alrteadu have 10.90 installed, even twice - which is why I have no space left. Unfortunately MyDriceConnect is incapable of removing one or both os these maps.
I already emptied the download map under Settings, and now the Empty button is disabled so I guess it is still empty.


  • VikramK
    VikramK Administrators Posts: 14,712
    Hi @NLguy
    Welcome to the community!
    The backend logs show the device has two map zones installed-
    Europe North & Europe South.

    If you do a soft reset, does the device load the map?