New carminat card - no maps found
I've just bought new Renault Tomtom carminat card with Europe map from Amazon, updated it using Tomtom home application on PC. When I insert the card in the car it loads but says "No map found". Suggested solution I found on support site says to delete map from the device and from the computer and download it again using Home application. I did a backup of device and then deleted map from device and computer. When I wanted to update the device - no updates found. This solution works only for maps purchased online. I bought the product from Amazon. How do I update/download map? What else can I try to make it work? Thanks!