TomTom Go 5200 - no world maps available to install?

simonxxxxx
simonxxxxx Registered Users Posts: 19
Master Explorer
edited May 13 in Devices using Wi-Fi®
I have a TomTom Go 5200 which I thought came with Lifetime world Maps.

However when I try to install them under the Add Maps function there are no maps showing on there to install. Only Europe maps, no other continents show at all?

Can you help with this? S/N ZO6248101090

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,455
    Revered Voyager
    Come back later, moderator @VikramK will review your account and assign you the service.
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @simonxxxxx
    Welcome to the community! I am unable to search for the device with the serial number you provided. I also don't find the device linked to your TomTom account.

    Could you send a picture of the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK, please ?

    Thanks, Vikram
  • simonxxxxx
    simonxxxxx Registered Users Posts: 19
    Master Explorer
    Also, it says there is problem accessing TomTom services. Please try again later.