Error: Item was not valid after installation

smartbarekkersrijt
smartbarekkersrijt Registered Users Posts: 1
Apprentice Seeker
Hello,

i tried to update the map on my tomtom XXL and during the process the map got removed from my navi.
Now when i try to reinstall the map via update or from my laptop it gives the Error: Item was not valid after installation.

Comments

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @smartbarekkersrijt

    Look back here later to see what @VikramK has to say after he has reviewed your units settings and logs on the TT servers.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @smartbarekkersrijt
    Welcome to the community! I have activated a different map version for your TomTom. Could you try downloading this version and check if the installation goes through?

    Thanks,
    Vikram