Maps purchased but not available for download in myconnect
I have purchased the world map but I cannot find it in Myconnect. In fact, I have purchased it 3 times in a row and TomTom has charged my card 3 times. I purchased it multiple times because I thought Tomtom did not process the order. Is it possible to add the world map to myconnect for download and cancel the orders of 2 world maps I purchased extra for nothing?