App restarting

Rhubarbcrumble
Rhubarbcrumble Registered Users Posts: 2
New Seeker
Thought I'd fixed it but it dropped out and restarted again 3 times in 1/2 hrs I have allowed all permissions to

Comments

  • Rhubarbcrumble
    Rhubarbcrumble Registered Users Posts: 2
    New Seeker
    I am sure I have fixed the restarting issue ,in the settings for the app in the android menu (not the actual tom tom settings) there is a battery saving feature, if you choose to ignore this is stops the app restarting when not currently navigating, ie you can leave it running without it restarting every so often,it's under use details and allow unrestricted use not optimised or restricted... I have no restarting since I changed this... Good luck everyone
  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    edited May 10
    Welcome @Rhubarbcrumble to the Community! Can you share the app version along with the Phone model and Android version?

    Best, lampard

  • Herby101
    Herby101 Registered Users Posts: 12
    Master Explorer
    edited May 10
    Mine was allready disabled and it keeps restarting every few minutes when there is no active route.
    TT 3.4.7 / AA 7.5.621364
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,202
    Community Manager
    edited May 10
    Is it restarting on the phone or in Android Auto?
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,202
    Community Manager
    edited May 10
    @Rhubarbcrumble
    Is it restarting on the phone or in Android Auto? If the app is restarting in Android Auto while no route is planned then that's a known issue. See this thread regarding that issue.