Renault carminat on grand scenic from 2010, it loses its orientation and I cannot update

atzema · May 5

Hello everyone, I have a 2010 renault granscenic with carminat tom tom and software version 8.842 which until recently has always worked very well. For some time now and then it "loses its orientation" ie the compass indicates directions other than north and consequently the position and the path are random. I thought about doing an update but I get the message "Yes, remove my device". Can you help me?

Mod edit: Machine translated (Italian)

Willy875 · May 5

Hi

The latest version for non-live Carminat is 8.843. which fixes the April 2019 bug.

atzema · May 6

thank you, can you help me again by telling me how I can download the update? , thank you

Willy875 · May 6

Tomtom Home should offer you the update to 8.843

https://help.tomtom.com/hc/en-gb/articles/360013901120-À-propos-du-GPS-Week-Number-Rollover-WNRO-

If you want to check if your device is affected by the WNRO, go to https://www.tomtom.com/updates/ .

atzema · May 9

ok, thank you very kind. I should have fixed it I had a problem with the browser. now I try

Mod edit: Machine translated [Italian]

atzema · May 12

thank you very much! problem solved: D

Renault carminat on grand scenic from 2010, it loses its orientation and I cannot update

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