Odd routing Go Discover 7"

Elton
Elton AmmanfordRegistered Users Posts: 46
Renowned Trailblazer
Since the last major update [all maps updated] we've been getting some very odd instructions and camera warnings.
Today, I was travelling from Goytre, Port Talbot to Ammanford; set the destination and as per usual I get 3 routes. The chosen route is join the M4 and follow through to the end before heading toward Ammanford.

So, when joining at J40 we get the sound for the speed camera as we are entering the Average Speed Check stretch. From here it should be a straight run of 20+ miles to the motorway terminus at J49 and this was the norm before the update. However, after 1 mile we get the camera sound again and when approaching J41 Baglan we get directed to leave the motorway and travel along the old A48. Ignoring that instruction we get the speed camera warning again before being directed off at J42, J43, J44, J45, J46 and again at J47 to join a convoluted mix of A and B roads home! We know these roads very well and at this time of day the roads are rather busy with commuting traffic. These directions were all ignored.

J48 did not ask us to leave.

This happened today but it also happened the end of last week after the big update. At that time, we thought there may be a serious hold up on the motorway and, as it was teatime traffic, considered it would clear ... as it happened the roads were very clear and we arrived home in record time

But it's getting that we cannot trust the unit ... is anyone else getting similar oddities?

Comments

  • VikramK
    VikramK Administrators Posts: 13,739
    Moderator
    Hi @Elton
    Have you tried a factory reset just to check if this is not happening to do a some software glitch after the recent map update?

    If already done, then my advice would be to report this to our customer service team for further investigation.

    Regards,
    Vikram.
  • Elton
    Elton AmmanfordRegistered Users Posts: 46
    Renowned Trailblazer
    Thanks Vikram, I haven't done a factory reset but will do so now.
  • Elton
    Elton AmmanfordRegistered Users Posts: 46
    Renowned Trailblazer
    The factory reset appears to have done the trick ... first time using that particular route and it's back to normal again :)

    Thanks.