Rider 500 tomtom updating for 2 days

Springer01
Springer01 Registered Users Posts: 3
Apprentice Seeker
edited May 4 in RIDER
Hi, I've just bought à Rider 500. My GPS is currently updating for more than 2 days....I didn't try to stop it...
Is it normal ? how long does it take normally ? Do you think I should stop it and re initialize it ?
Thanks for your help.

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,343
    Revered Voyager
    Hi

    No, the update does not take 2 days.

    The rider 500 map updates via wi-fi plug the device into a mains charger.

    Updating your device using Wi-Fi https://help.tomtom.com/hc/en-gb/articles/360013899580-Mettre-à-jour-votre-GPS-via-Wi-Fi-

  • Springer01
    Springer01 Registered Users Posts: 3
    Apprentice Seeker
    This is what I did. I plugged the GPS into the main charger and plugged it with my WiFi....I started the updates and it is in progress since sunday evening....I'm really frustrated...! What Can I do ? I also tried to contact the support...impossible to reach them. Do you have a link to reach them ?
    Thanks in advance.

    Br. Laurent