I have a Tomton go premium satnav

Twoscrews2
Twoscrews2 Registered Users Posts: 2
New Seeker
edited May 4 in Devices using Wi-Fi®
My satnav goes loopy when I come off the M25 at Reigate surrey and will not carry on to my destination. but kept trying take me back to the M25 motorway. It did work again when I reached Burgh heath surrey. The last time this happend I had to reset my Tomtom, this happend again last night 2/5/2022. I will need to use it again to see if I need to reset it again, Has any body experianced anything like this?.

Answers

  • VikramK
    VikramK Administrators Posts: 13,813
    Moderator
    Hi @Twoscrews2
    Welcome to the community! Could you report this to our customer service team along the information below-

    1. Start and the destination of the rout
    2. Route planning settings set on the device


    Thanks,
    Vikram.
  • Twoscrews2
    Twoscrews2 Registered Users Posts: 2
    New Seeker
    Can you help me as I have been unable to locate Customer Service team on this site?
    Thanks.