why does my tomtom go essential identify as a tomtom go camper?

forsylee13
forsylee13 Registered Users Posts: 1
New Seeker
edited May 2 in Devices using Wi-Fi®
i recently bought my tomtom essential device (31st january 2022) firstly i noticed its identifing as a tomtom go camper and secondly why do i only get 3 months of speed camera updates? is this normal? i use my device daily for my work as i travel long distances around the country. i find tomtom very poor to contact someonme for help so hopefully someone can help me on here.

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,430
    Revered Voyager
    Because in my opinion Tomtom Go essential is the same product as Go Camper except Go camper has a map specific to motorhomes.

    Go Essential has a 6 month trial for radar services

    come back tomorrow, moderator @VikramK will review your account and assign you the service.
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Hi @forsylee13

    Welcome to the community!

    Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK, please ?

    Thanks, Vikram