Connection error

Lezlike
Lezlike Registered Users Posts: 14
Master Explorer
in MyDrive Connect
I bought a new GO Classic 6 but accidentally deleted it from MyDrive and I can't reconnect! All data is correct but you don't recognize your device, do I? Thanks!

Best Answer

  • Willy875
    Willy875 Registered Users Posts: 5,404
    Revered Voyager
    edited April 30 Answer ✓
    You cannot connect to Mydrive where at Mydrive Connect?

    Updates on Go classic are done via wi-fi.

    Factory reset the device.

    Delete all Tomtom (home 3) files from your computer.



    If that doesn't work, create a new Tomtom account with a new email address.

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,404
    Revered Voyager
    edited April 30 Answer ✓
    You cannot connect to Mydrive where at Mydrive Connect?

    Updates on Go classic are done via wi-fi.

    Factory reset the device.

    Delete all Tomtom (home 3) files from your computer.



    If that doesn't work, create a new Tomtom account with a new email address.

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