My drive won’t connect on trucker 600 just got a x on the cloud is there a problem with the system?

mskiddy
mskiddy Registered Users Posts: 9
Apprentice Seeker
Is the system Down?

Best Answers

  • mskiddy
    mskiddy Registered Users Posts: 9
    Apprentice Seeker
    Answer ✓
    Seems to be back working again now .
  • mskiddy
    mskiddy Registered Users Posts: 9
    Apprentice Seeker
    Answer ✓
    after many emails back and forth to support they done something withing the updating system and everything was sorted .

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @mskiddy
    Have you got this working?
    Did you try a soft reset on the device?


    Regards,
    Vikram.
  • mskiddy
    mskiddy Registered Users Posts: 9
    Apprentice Seeker
    Got live traffic and speed cameras on now but my drive is still off line.
  • YamFazMan
    YamFazMan Posts: 20,831
     Superuser
    Hi
    @mskiddy
    Are you logged in on the MyDrive menu on the Trucker 600 ???
    Check... Tap 4Dot (.... Menu) --> Tomtom Services... MyDrive....

    Stay Safe... ATB YFM
  • zhgunja
    zhgunja Registered Users Posts: 1
    New Seeker
    MyDrive unavailable therefore no live traffic in the last two days
    soft reset done several times
    tried to log on unavailable
  • mskiddy
    mskiddy Registered Users Posts: 9
    Apprentice Seeker
    Answer ✓
    Seems to be back working again now .
  • mskiddy
    mskiddy Registered Users Posts: 9
    Apprentice Seeker
    Answer ✓
    after many emails back and forth to support they done something withing the updating system and everything was sorted .