Go 520 Ignores Route planning settings

N3RDV

My last trip had me go on a toll road when my route planning settings are to avoid toll roads.
I went to "current route", "find alternative" and selected the 2nd option out of the three. Ten minutes later I'm going through a toll booth. Shouldn't my "find alternative" selection follow my route planning settings? If not at least it should prompt to ask to accept the toll road route - not just take me there blindly? Is this common or is it just me? I need a solution so any alternative route follows the route planning settings.

rider1rider

there should be an toll alert
check if volume is audible or factory reset

YamFazMan

Hi
@N3RDV
Check... Tap 4Dot (.... Menu) --> Setting --> Route Planning....
Scroll own to 'Avoid on every route'
Turn On the 'Toll Roads, Switch
Tap ( ^ ) Icon screen top right to exit...
Or
To Avoid Tolls... On a Route by Route basis
Plan & Calculate your Route -->
Tap 4Dot (....) Menu --> 'Current Route' -->Avoid Route Type' --> Select
Turn On the 'Toll Roads, Switch
Tap ( ^ ) Icon screen top right to exit...

The Tomtom NAV4 & (Wi-Fi) Connected Device like your GO 520....
Already gives 2 warnings, the 2nd with a ' X ' to cancel the Toll Road use...
The Warning displays at the top of the screen while the route is calculating...

After the route has calculated, a 2nd warning with a cancel option
But you'll be forgiven for missing it... It stays on the screen for barely a Second
Hardly enough time to read it never mind react....

Stay Safe... ATB YFM

N3RDV

I already have it setup as described in your first option. Problem still exists when I select alternative route and picked the 2nd route - it ignores the "avoid toll roads" on every route.

N3RDV

Hmmm - since there are no more replies I'm guessing there isn't a fix!?

YamFazMan

Hi
@N3RDV

N3RDV wrote: »

My last trip had me go on a toll road when my route planning settings are to avoid toll roads.
I went to "current route", "find alternative" and selected the 2nd option out of the three. Ten minutes later I'm going through a toll booth. Shouldn't my "find alternative" selection follow my route planning settings? If not at least it should prompt to ask to accept the toll road route - not just take me there blindly? Is this common or is it just me? I need a solution so any alternative route follows the route planning settings.

I've edited my original post above with 2 images showing the Splash Screen banner' warnings...

(1)... Planned a route to a known Toll Road... M6 Toll UK
When the route was calculating
The GO Premium displayed the 1st image with a warning as in the above post
The GO Premium then displayed the 2nd image as in the above post with an option to cancel
(2)... Tapped 4Dot (.... Menu) --> Current Route --> Find Alternative... The Device planned the 2 alternate routes....
I selected one of the alternate routes...
The device calculated the route and displayed the 1st image with a warning as in the above post
"No Route possible that avoids these: tolls roads"....

Stay Safe... ATB YFM

N3RDV

Hi - I've seen those "toll" messages appear before. Since my attention is on the display waiting to see what alternative routes it comes up I never see either of the warning you edited into your reply.