Hi. Performed an update on my TomTom Toyota II.

Simon01634
Simon01634 Registered Users Posts: 1
New Traveler
Hi. Performed an update on my TomTom Toyota II. I then did a back up to my PC. After that my device was showing no maps? Tried several things, even a restore. Followed the step by step guide, but when I finally tried to install my map I am getting the message ' item was not valid after installation ' ? Any ideas anyone please?

Answers

  • VikramK
    VikramK Administrators Posts: 13,713
    Moderator
    Hi @Simon01634
    Welcome to the community!
    We have activated a different version of the map for your TomTom, could you check for updates in TomTom HOME again and see if the updates go through...

    Regards,
    Vikram.
  • pkroberts
    pkroberts Registered Users Posts: 1
    New Seeker
    Hi,

    I've just bought a second hand Toyota with the TomTom device built-in; I've tried to update it and all it shows now is 'No maps found!' I've tried the process described here;
    https://help.tomtom.com/hc/en-us/articles/360013960739
    but no improvement and no maps or other updates offered. Is this device now permanently 'bricked' or is there a way to fix it?

    Thanks in advance for any suggestions.