go 6100 gprs disconneced (23415,0,4,0,13,0)

Colonel Coconut
Colonel Coconut Registered Users Posts: 10
Apprentice Traveler
Since my last map update I have been getting no traffic updates. The unit reports "gprs disconneced (23415,0,4,0,13,0)" and "gprs model 16.00.152" I have tried soft and factory resets and nothing appears to work. HELP!


  • VikramK
    VikramK Administrators Posts: 13,809
    edited April 19
    Hi @Colonel Coconut
    It seems to be a problem with the SIM unable to connect. Could you report this to our customer service team, please?