Go500 waiting for Device - perpetual - any ideas how to resolve

KevMacF
KevMacF Registered Users Posts: 4
Apprentice Traveler
trying to do my annual update of my Go500 - on my first PC managed to connect OK and downloaded the maps updated to my PC but would not actually update to my device (left it doing it for over 24hrs) - changed tack and used a newer PC - however on this new pc I now get a perpetual "Waiting for your device" - new PC using Win10 with Win Security - any ideas how to resolve ?

Comments

  • KevMacF
    KevMacF Registered Users Posts: 4
    Apprentice Traveler
    forgot to mention that on the Go500 it states that "your computer and device are now connected"
  • KevMacF
    KevMacF Registered Users Posts: 4
    Apprentice Traveler
    now reverted back to original PC and I still get "waiting for your device" any ideas ?