Why is my TomTom loosing Connection while updating?

TerenceCCC
TerenceCCC Registered Users Posts: 2
New Seeker
Hi I need to use my TomTom Via62 in an hour and I wanted to update the map (didnt do that for a while)
But always when the map Update is a 53-54% the computer looses connection to the tomtom and reconnects a second later - but then the update is at 41% and starts again until 53% again.
Unfortunately I cannot find any option to directly contact any support.
Why does it loose connection and how can I leave this never ending rotation? Sorry my english is not the best.

Best Answer

  • TerenceCCC
    TerenceCCC Registered Users Posts: 2
    New Seeker
    Answer ✓
    Nevermind, in the 15th try the update finished without any problem. Unfortunately I cant give any reason for this.

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