Don't see traffic on the map

Roms5
Roms5 Registered Users Posts: 3
Apprentice Seeker
in TomTom AmiGO app for Android™
Huawei P30 Android 11.
AmiGO 8.354.0 (12191). I don't see traffic jams.

I have also TomTom NDS. And there are jams.

Thanks

Answers

  • lampard
    lampard Administrators Posts: 5,960
    Moderator
    Welcome to the Community, @Roms5! I'll check this with my team, can you post a screenshot here?

    Best, lampard
  • Roms5
    Roms5 Registered Users Posts: 3
    Apprentice Seeker
    Hi!

    Screenshots.
    AmiGO
    ivfzlriaodqd.jpg

    AmiGO
    jm3qkxhm7pwy.jpg

    Tomtom NDS
    fg15pndo7bd5.jpg
  • lampard
    lampard Administrators Posts: 5,960
    Moderator
    Hi there,

    We have temporarily filtered off the map visualization of live traffic information for our PNDs, consumer apps, and webpages (including TomTom Traffic Index) in Ukraine, Russia, and Belarus. Although not visible on maps, the live traffic feed remains available (which explains the GO screenshot) and is used for cloud-based routing calculation. We are continually monitoring the situation, which will be reassessed on a regular basis.

    Best, lampard
  • Roms5
    Roms5 Registered Users Posts: 3
    Apprentice Seeker
    edited April 14
    But traffic works in Tomtom NDS...

    And something else.
    Version 8.290.0. When I plan trip I can see delays on alternative routes.
    See screenshot.
    v40fix41gfmd.jpg

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