problem with subscription

Marek68
Marek68 Registered Users Posts: 3
New Seeker
On 21th March I bought 6-month subscription. I paid using credit card. Today I turnned on the application but i shows the message that my subscription is not active. I contacted my bank and everything on their side is ok. How can I reactivate my subscription?

Best Answer

  • Marek68
    Marek68 Registered Users Posts: 3
    New Seeker
    Answer ✓
    Problem solved through the reinstallation of the app :)

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    You need to download the app from Play Store with the same account (email address) you purchased the app.
  • Marek68
    Marek68 Registered Users Posts: 3
    New Seeker
    I did it. Everything was done using my phone and google account.
  • Marek68
    Marek68 Registered Users Posts: 3
    New Seeker
    Answer ✓
    Problem solved through the reinstallation of the app :)