Map no found Tomtom XXL

Telet
Telet Registered Users Posts: 2
New Seeker
Hello, I have Tomtom XXL (SN:GXxxxxxxx96). During the update by Tomtom Home yesterday, the map was gone. Now, I got the message of 'No maps found!'. I could not recover it and could not find the map in Tomtom Home. Please help me to recover the map back to Tomtom XXL. Thanks.






Mod edit: Please don't post private or personal information on a public forum. Thanks.

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    Hi

    You must have a backup on your computer or Come back later, moderator @VikramK will review your account.
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Hi @Telet
    Welcome to the community!
    Map reactivated for your TomTom. Please check for updates now.

    Regards
    Vikram.
  • Telet
    Telet Registered Users Posts: 2
    New Seeker
    Great! Thanks for the quick help. Everything works :)
  • MattJones
    MattJones Registered Users Posts: 2
    New Seeker
    Hi i updated my XXL and now it says no map found, i dont have any backups when i plug the device in.
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Hi @MattJones
    A map has been activated for your XXL, please check for updates in TomTom HOME.

    Regards,
    Vikram.