Tom Tom not working.

BobPelt Registered Users Posts: 1
New Seeker
I start the Tom Tom up, music comes up, circles up up. All that shows is when I had connected it to my computer is the picture of that but, the computer says it NOT CONNECTED. So I unconnected it shut it down now when I started it up again that's all that comes up, that computer screen that show the GPS connected to the computer?????
IT WILL NOT GO THE TO MAIN SCREEN and the APP is on the cell phone????