I have a new tomtom start 42 and I can't get it to work

javibil
javibil Registered Users Posts: 2
New Seeker
Hello, I am new to this world of browsers, I have a new star42 tomtom and I am not able to make it work. I have registered in tomtom and in my drice connect and I have also updated maps.
1- But in the browser a cloud appears with an x (I think it has no coverage and where I live if there is)
2- On the my drive connect website it asks me for an activation code that I don't know what it is!! the model is serial no. XT2148I04670.
3- The time in the browser goes wrong, how is it updated?
4- The touch screen is slow and wrong, what can I do?

please help me because i need it to travel next week

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,371
    Revered Voyager
    Hi

    For your GPS to connect to the satellite, is the updated time

    turn on your GPS Outside in a clear place towards the sky no trees no tall buildings wait at least 30/40 minutes.
  • javibil
    javibil Registered Users Posts: 2
    New Seeker
    OK, lo probare y te comento. ¿Y el tema codigo activacion que me pide en la web My drive connect?
  • Willy875
    Willy875 Registered Users Posts: 5,371
    Revered Voyager
    If you have not purchased a prepaid service or subscribed to an online promotion, you do not need an activation code.