i have just purchased a tomtom go professional 620 after transfering my POI from my old device the 6

1212andy1212
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Apprentice Seeker

Apprentice Seeker
i have just purchased a tomtom go professional 620 after transfering my POI from my old device the 620 now just keeps crashing and displaying a picture of the device and a computer screen with a red cross between them tried a soft reboot this did the same plugged in to the pc and still nothing
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Answers
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i have just purchased a tomtom go professional 620 after transfering my POI from my old device the 620 now just keeps crashing and displaying a picture of the device and a computer screen with a red cross between them tried a soft reboot this did the same plugged in to the pc and still nothing0
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It is the software of the device that bugged the solution reinstall it https://help.tomtom.com/hc/en-gb/articles/360013959579-Mon-GPS-ne-démarre-pas-ou-une-croix-s-affiche0