Close roads are not closed!

JardaBar · April 8

It is almost 2 weeks, from when TomTom Go is showing almost complete closed city in our country. But, there is no restrictions in the real world. Only TomTom Go is still showing these closed roads. Others navigations do not.

mapfanatic · April 8

Unfortunately we also had the phenomenon weeks ago near Liberec.

JardaBar · April 18

It is still there and I am unable to use TomTom Go to go out and back to my city. Route planning is useless. :-( Could someone please, remove these closed roads from the maps?

MUP · April 18

JardaBar wrote: »

... Could someone please, remove these closed roads from the maps?

That's only possible by the NDS-team.

Just use this TT tool for a message.
http://www.tomtom.com/mapshare/tools

JardaBar · April 18

Thank you MUP, unfortunately, on mapshare tool, there is no restriction at all.

But when I start TomTom Go, it is still present - closed roads. :-(

lampard · April 19

Hi there @JardaBar

I see some closures on mapshare reporter.

Best, lampard

MUP · April 19

Database Replications on severall NDS/TT servers are still too late in most cases
or
May be these settings and following zoom in both are missing?

... also interesting to read according closed roads

https://www.tomtom.com/blog/traffic-and-travel-information/covid-19-road-closures/

JardaBar · April 19

Closed roads are visible only in Tom Tom Go. I tried change settings and zoom in in mapshare tool, but there is all ok.

lampard: Just look for the picture ... these roads are not closed in the real life and mapshare tool. And it is really confusing. :-(

JardaBar · April 19

lampard · April 20

Hi @JardaBar

The closures from the app have been removed. Just checked them:

Best, lampard

mapfanatic · April 20

@lampard

JardaBar · April 21

lampard wrote: »

Hi @JardaBar

The closures from the app have been removed. Just checked them:
Best, lampard

Thank you very much!! Everything is fine now.

Close roads are not closed!

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