Life Time Map Updates TomTom Start 25

stevee77
stevee77 Registered Users Posts: 2
New Seeker
Evening, i have just had to get my tom tom start 25 out after my cars inbuilt satnav has ceased to work and seem to recall life time map updates yet when plugged in to My drive there is no option to upgrade maps and purchase. Looking back at the amazon purchase it does state life time maps in the info.

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Answer ✓
    Hi @stevee77

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 9,847
    Superuser
    Hi @stevee77

    Look back here tomorrow to see if @VikramK is able to sort out your Lifetime map question. One thing to note is that if the units has not been used for over 18 months or so then any inbuilt mobile sim through which it communicates with the TT servers may well have been turned off and is not restorable..

    Doug
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Answer ✓
    Hi @stevee77

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram
  • stevee77
    stevee77 Registered Users Posts: 2
    New Seeker
    Hi Vikram

    Thank you so much your a legend