Adding a device to My Drive Connect

Villaman
Villaman Registered Users Posts: 4
Apprentice Traveler
I am trying to add my new GO 620 to My Drive Connect. I follow the instructions i.e. Go to settings on the device's main Menu. Tapping My Drive. My account details are shown but when I click on Continue in My Drive Connect nothing happens / the device details are not displayed. Is it possible to use My Drive Connect and WiFi with the same device?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Answer ✓
    Hi @Villaman
    Could you try few steps as below-

    1. Disconnect the device from the computer.
    2. Perform a factory reset- Main menu- Settings- System- Reset
    3. Log-in to MyDrive on the device- Main menu Settings- MyDrive
    4. Now connect the device to the computer and open MyDrive Connect.

    Do you see your device listed under your account?

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Answer ✓
    Hi @Villaman
    Could you try few steps as below-

    1. Disconnect the device from the computer.
    2. Perform a factory reset- Main menu- Settings- System- Reset
    3. Log-in to MyDrive on the device- Main menu Settings- MyDrive
    4. Now connect the device to the computer and open MyDrive Connect.

    Do you see your device listed under your account?

    Regards, Vikram
  • Villaman
    Villaman Registered Users Posts: 4
    Apprentice Traveler
    Hi @VikramK
    Success, thank you

    Regards

    Villaman