Carminat tomtom issues?? help please!!!

macka09 Registered Users Posts: 3
Apprentice Seeker
edited April 4 in Built in car navigation
Hi guys, recently the battery died on my renault trafic 2013 model and since then the maps wont load the satnav seemed to be constantly looping. I have tried to read the sd card on my pc but it freezes the pc as soon as its plugged in. So, I've bought a new sd card and followed some community advice on how to get the maps back but the only file I have on the new sd card is loopdir. Also tomtom home doesnt seem to recognise the card either. Has any actually managed to solve this issue?