renault carminat sd card fail

stui2280
stui2280 Registered Users Posts: 2
New Seeker
I have a renault megane carmine that the sd card has failed, I have initialised a new sd card and updated using tomtom home but get the error problem with map, cannot use this map on this device? can anyone help?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @stui2280
    Welcome to the community!
    I have activated a map for your TomTom, please remove the existing map first and download a fresh version offered as a download in TomTom HOME.

    Regards, Vikram.

Answers

  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @stui2280

    Look back here tomorrow to see if @VikramK is able to resolve the issue for you.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @stui2280
    Welcome to the community!
    I have activated a map for your TomTom, please remove the existing map first and download a fresh version offered as a download in TomTom HOME.

    Regards, Vikram.
  • stui2280
    stui2280 Registered Users Posts: 2
    New Seeker
    That worked! Brilliant! Thankyou very much!
  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @stui2280

    Glad you are sorted.

    Doug