Can't get it into recovery mode

Ajb27 Registered Users Posts: 2
New Seeker

I have a tom tom 6250 and it just died on me. It won't boot up at all. Goes onto tom tom screen. The loading bar scrolls to say 90% then gets stuck. Spoke to support on Friday they said need to update it via pc. So I tried but obviously need it into recovery mode. It won't boot into recovery. I don't get any gears or cogs or arrow going in a circle. It just goes to PC and tom tom with a red X on the cable. I really need it fixed by Monday as I am a hgv driver and use this every day! Can't get any customer service this weekend which is just brilliant.