What maps are included with the TomTom 520 Supreme in Australia?

iangillespie712

The TomTom website for this device talk about worldwide maps but mine came only with Australia, Oceania and SE Asia. Do I have to buy the UK maps I need?

How do I get the advertised Worldwide maps?

Thanks,

IanG

Willy875

The Go 520 has world maps
come back later, moderator @VikramK will review your account and assign you the service.

iangillespie712

Thanks Vikram - could you also please reverse my 2 purchases of UK/Ireland maps - the first purchase did not come through reasonably quickly so I thought the purchase did not go through and repeated the purchase in error.

I only have one device - the TomTom Go Supreme.

Many thanks for your help

Ian

Willy875

To cancel your 2 purchases of UK/Ireland cards you must contact customer service.

How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/

How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

iangillespie712

Vikram, my Go 520 Supreme only came with Australia, New Zealand, Hong Kong, Taiwan and SE Asia not World maps

iangillespie712

Willy,

My Go 520 Supreme only came with Australia, New Zealand, Hong Kong, Taiwan and SE Asia not World maps

Willy875

Come back later, moderator @VikramK will review your account and assign you the service.

VikramK

Hi @iangillespie712

Welcome to the community!
My team has fixed the services for your TomTom, just do a soft reset and check for updates.



I also see you ordered the UK and ROI map, which is not needed now(World maps already have the coverage for it)
Our customer service team should help you raise a refund.

Regards, Vikram