Cancellation of automatic renewal of annual subscription tomtom service.

enrico.bellan2008_un33

Good morning,
I kindly wanted to know how to proceed to cancel the automatic renewal of the subscription on its annual expiry.
Thank you and goodbye.
Enrico.




Mod edit: Machine translated (Italian)

fergussion

https://help.tomtom.com/hc/en-gb/articles/360013902260-How-to-cancel-an-ongoing-service-subscription

Niall

@enrico.bellan2008_un33

Here are the instructions in Italian Ecco le istruzioni in italiano

https://help.tomtom.com/hc/it-it/articles/360013902260-How-to-cancel-an-ongoing-service-subscription

enrico.bellan2008_un33

Thanks Niall,
to be safe, I wanted to know if, after clicking on the "Cancel" option (in My subscriptions), and then clicking on the next screen on the left, on "CANCEL AUTOVELOX UPDATES - ANNUAL SUBSCRIPTION", I will still receive the updates until the end of the subscription, ie until the date of the "NEXT CHARGE DATE" which is 03-29-2023.
Thank you for the answer.
Enrico.




Mod edit: Machine translated (Italian)

Willy875

Hi.

Your subscription is suspended but you will continue to receive service updates until 2023-03-29.

Il tuo abbonamento è sospeso ma continuerai a ricevere gli aggiornamenti del servizio fino al 29-03-2023.

enrico.bellan2008_un33

Grazie Willy875,
concorderai con me che era più facile, in fase di accensione dell'abbonamento, inserire un'opzione se si desidera avere o meno il rinnovo automatico....
Enrico.

Willy875

L'opzione di rinnovo automatico è stata aggiunta da Tomtom per evitare che i clienti dimentichino di rinnovare l'abbonamento.

The auto-renewal option has been added by Tomtom to prevent customers from forgetting to renew their subscription.