On going issue with 600 Tom Tom is will not update software!

chodder007
chodder007 Registered Users Posts: 15
Apprentice Seeker
I get a screen showing connect to a computer, I have now tried disabling all virus on Pc I turned eveything off, tried around 6 different cables but still fails? it gets to 100% then says it's not conmnected I am trying to update in Thailand will that cause any issues? thank you

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @chodder007
    Could you remove the SD card and check if you are able to install a smaller map on the device internal memory?

    Thanks,
    Vikram
  • chodder007
    chodder007 Registered Users Posts: 15
    Apprentice Seeker
    Answer ✓
    VikramK you are a star it connected and updated straight away, Im so happy as all my favourite places are on it, many thanks

Answers

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @chodder007
    Could you remove the SD card and check if you are able to install a smaller map on the device internal memory?

    Thanks,
    Vikram
  • chodder007
    chodder007 Registered Users Posts: 15
    Apprentice Seeker
    thats a great idea I will try that and post back, many thanks
  • chodder007
    chodder007 Registered Users Posts: 15
    Apprentice Seeker
    Answer ✓
    VikramK you are a star it connected and updated straight away, Im so happy as all my favourite places are on it, many thanks