MyDrive Connect - Outage

Map updates problem

MTW2022
MTW2022 Registered Users Posts: 1
Apprentice Seeker
edited April 4 in Map purchase & installation
After running map updates on my TomTom Go 6200, I'm getting inaccurate instructions on a 'known journey'. How can I solve this problem.

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Answer ✓
    Hi @MTW2022
    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and test it again when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Answer ✓
    Hi @MTW2022
    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and test it again when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • Celticman
    Celticman Registered Users Posts: 3
    Apprentice Traveler
    Srat 25t. Lifetime Maps never update withut a fuss. Green activate button not working again- 7th time. Not sure laptop even knows the device is plugged in?

Categories