Why does my navigation keep sending us wrong.

Captur2021

I have a new car with built-in navigation, Easy Link 9.3 ". great screen, but the navigation is not going as desired. I still have the Go5200 from the previous car. I liked it. but with such a nice big screen you have to it would also work It would be a TomTom version and has just been updated Who can I tell my problem The Renault garage can't help me How to proceed?



Mod edit: Machine translated (Dutch)

VikramK

Hi @Captur2021
Does the device belong to the R-Link category of models. These models are specifically supported directly through the car dealer, article link-https://help.tomtom.com/hc/en-gb/articles/360013959079

Did you check if it's running on the latest map version?

Thanks, Vikram.