Lifetime Map Update does not work

Rita_P
Registered Users Posts: 1 
Apprentice Seeker

Apprentice Seeker
Hello everyone.
My Pro Truck 5150 has the free lifetime Europe Truck map update. However, connecting the device via MyDrive Connect, the update service has expired. How is it possible? And what should I do to restore it?
Thank you.
Mod edit: Machine translated (Italian)
My Pro Truck 5150 has the free lifetime Europe Truck map update. However, connecting the device via MyDrive Connect, the update service has expired. How is it possible? And what should I do to restore it?
Thank you.
Mod edit: Machine translated (Italian)
0
Answers
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Hi Rita_P
Welcome to the community!
Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK, please ?
Thanks, Vikram0