Blue&Me TomTom 2 Live won't connect to computer and MyDrive Connect

JerzydL Registered Users Posts: 2
New Seeker
Hello one and all,

I recently got a Blue&Me TomTom 2 Live. As soon as I connect it to my laptop, the device is immediately recognized by TomTom HOME. Unfortunately, the device is not recognized by TomTom MyDrive Connect and by my laptop. Because of this I can't perform updates etc. It can't be the cable, because the device is recognized in TomTom Home. The programs have been recently installed, so they are up to date.

Do you have any suggestions what I can do?