BATTERY AND SCREEN

George_Z1
George_Z1 Registered Users Posts: 4
New Seeker
I'm sorry to say that I was not nor still am happy with the battery life of my Go60 model# 4PN60 4PN6.001.01 that I bought less than couple years ago. I bought the unit thinking that I don't have to keep the GPS turned on my business phone which is normally monopolized by Google, so your device was used only if I needed to go somewhere I am not familiar with. The battery is no longer holding a charge and the worst part which is ANOTHER AND BIGGER COMPLAINT is that YOU GUYS SHOULD MAKE GPS UNITS with anti glare front screen so the unit is not being used as mirrors and reflect everything back to the screen. I have taken pictures to show how pathetic is the glossy screen and glass on the unit. the unit now is serving as A GOOD PAPER WEIGHT IN MY OFFICE

Answers

  • George_Z1
    George_Z1 Registered Users Posts: 4
    New Seeker
    I'm sorry to say that I was not nor still am happy with the battery life of my Go60 model# 4PN60 4PN6.001.01 that I bought less than couple years ago. I bought the unit thinking that I don't have to keep the GPS turned on my business phone which is normally monopolized by Google, so your device was used only if I needed to go somewhere I am not familiar with. The battery is no longer holding a charge and the worst part which is ANOTHER AND BIGGER COMPLAINT is that YOU GUYS SHOULD MAKE GPS UNITS with anti glare front screen so the unit is not being used as mirrors and reflect everything back to the screen. I have taken pictures to show how pathetic is the glossy screen and glass on the unit. the unit now is serving as A GOOD PAPER WEIGHT IN MY OFFICE
  • George_Z1
    George_Z1 Registered Users Posts: 4
    New Seeker
    It is Go 620, I am sorry it was my fault with the typo.
  • Willy875
    Willy875 Registered Users Posts: 5,377
    Revered Voyager
    A GPS in operation must remain plugged into the cigarette lighter socket.
  • George_Z1
    George_Z1 Registered Users Posts: 4
    New Seeker
    Thank you for your reply Willie, I am not sure you discovered something new.
    It's always plugged in whether in the car or just being used as a paper weight in my office to keep the updates going.
    In my office, if I unplug the unit from behind my desk and just put it on my desk, the screen goes dead.
    Was I clear enough now about the complaint I previously posted?
    Thank you again for your previous response.
  • YamFazMan
    YamFazMan Posts: 20,804
    Superuser
    edited March 28
    Hi
    George_Z1 wrote: »
    (Snip) I'm sorry to say that I was not nor still happy with the battery life of my Go60 (Snip)
    The battery life on a newly purchased NAV3 NAV4 and the later/latest Wi-FI connected devices is about one Hour...
    The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
    Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time
    Many 3rd parties Mismatched Charger Adapters won't run and charge the device at the same time
    See... It's not simply a power thing.....
    https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024
    ________________________________

    When the device is In use, they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains' charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    ________________________________

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)
    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)
    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM)
    George_Z1 wrote: »
    (Snip)YOU GUYS SHOULD MAKE GPS UNITS with anti-glare front screen so the unit is not being used as mirrors and reflect everything back to the screen (Snip)
    I find if I tilt the top of the screen back (Away) a few degrees and I'm not troubled with reflections from the screen and when in use the screen contrast & colours are much improved.…

    Stay Safe... ATB YFM