Getting Imported Routes on to my 5000

JJA-TOM
JJA-TOM Registered Users Posts: 5
Apprentice Seeker
I have imported a route into Tom Tom mydrive and ticked the Snych with devices button, but the route does not appear on my Tom Tom. Any thoughts?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @JJA-TOM
    Welcome to the community!
    Could be a sync issue, I would recommend that you do a factory reset and log-in again(MyDrive) using the same account.

    Main menu- Settings- System- Reset device.


    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @JJA-TOM
    Welcome to the community!
    Could be a sync issue, I would recommend that you do a factory reset and log-in again(MyDrive) using the same account.

    Main menu- Settings- System- Reset device.


    Regards, Vikram
  • JJA-TOM
    JJA-TOM Registered Users Posts: 5
    Apprentice Seeker
    Thank you Vikram, that worked !