GO PREMIUM X not connecting to traffic unless connected to WIFI

Mickv
Mickv Registered Users Posts: 4
Neophyte Traveler
edited March 27 in Devices using Wi-Fi®
I have restarted the device, soft reset device and factory reset - no change.

Comments

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    which country
  • Mickv
    Mickv Registered Users Posts: 4
    Neophyte Traveler
    Brussels, Belgium.
  • Mickv
    Mickv Registered Users Posts: 4
    Neophyte Traveler
    Brussels, Belgium.
  • DougLap
    DougLap Posts: 9,833
    Superuser
    edited March 29
    Hi @Mickv

    There is a known issue in Belgium whereby the Traffic data cannot be received via the inbuilt mobile sim. Meanwhile connecting you phone via Bluetooth is one solution. If you were to leave Belgium you should find the Traffic data via the inbuilt.t sim should work fine.

    Doug
  • Mickv
    Mickv Registered Users Posts: 4
    Neophyte Traveler
    Thank you Doug. Will try on my next trip.