Sync with device 'My places' and Routes planned in MyDrive

CJO
CJO Registered Users Posts: 40
Prominent Wayfarer
edited March 25 in Devices using Wi-Fi®
I have added a number of new "my places" and routes in My Drive and ticked the box to sync with my device, however these are not being synced. I have tried resetting my device but this has had no effect.

Best Answer

  • CJO
    CJO Registered Users Posts: 40
    Prominent Wayfarer
    Answer ✓
    Okay I have now got it to work but it needed a full reset rather than a minor one.

Answers

  • Lochfrass
    Lochfrass Posts: 17,718
    Superuser
    Which TomTom Device do you have?
    E.G, TomTom Rider 500,Go Premium or Go 6000

    Some older devices are not compatible with MyDrive like a START 25 or VIA 125
  • CJO
    CJO Registered Users Posts: 40
    Prominent Wayfarer
    It is a Go 6200 and used to sync with no issues, but in the past two weeks it has stopped
  • CJO
    CJO Registered Users Posts: 40
    Prominent Wayfarer
    Answer ✓
    Okay I have now got it to work but it needed a full reset rather than a minor one.